Support

Support and Maintenance

Each location is encouraged to establish a tech support center for hardware repairs and replacement. We encourage the students to be involved in the repair as much as possible. Some ideas on this have been written up in the Laptop Service Programme Ideas.

Tool Box Suggestion

The following tools are recommended for an XO repair shop:

• Long magnetized screwdriver, Cross-shaped or Phillips head tip
• Mini screwdriver set, Cross-shaped or Phillips head tips
• Extra screws (add the 6 different types used on the XO)
• Super Glue
• Masking tape or Labeling materials, markers
• Duct tape
• USB Memory sticks for backups or transferring files
• Nylok screws of all 7 sizes used in the laptop
• Spare parts including: antennas, keyboards, display screens, speaker, direction button, game keys, touchpad, power adapters, XO power supplies

For School Server, also include:

• RJ45 crimp tool and connectors
• Cat 5e ethernet cable
• Cable ties
• USB Ethernet adapter
• Known good Ethernet cable, and cross-over ethernet cable - for debug
• Ethernet hub (to connect multiple ethernet devices) - for debug

Here is a picture of the toolbox created by Carla Gomez in Nigeria. She also included a soldering iron for repairs of the antenna cables. After the B4 builds the antenna connection will change and there should be no need for a soldering iron in the XO repair kit.

Nigerian Toolbox

Replaceable components

Images of the inside of the Laptop, care of Ari.

Directional Pad

Display

Keyboard

Antenna Ears

In the B4 and earlier builds, you need to first remove the screen bevel, the display, the top cover, and then the antennas themselves. In the C build and the MP builds, you will need to remove only the screen bevel (details will be filled in when they are known).