Support new: Difference between revisions

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* If you participated in the Give One Get One (G1G1) program, check http://amazon.com/xo for donor "customer service" questions as well as the more general [[Official OLPC FAQ]]. To speak directly with Amazon, login to https://www.amazon.com/gp/help/contact-us/general-questions.html. You may also call +1 (866) 216-1072 or +1 (206) 266-2992.
* If you participated in the Give One Get One (G1G1) program, check http://amazon.com/xo for donor "customer service" questions as well as the more general [[Official OLPC FAQ]]. To speak directly with Amazon, login to https://www.amazon.com/gp/help/contact-us/general-questions.html. You may also call +1 (866) 216-1072 or +1 (206) 266-2992.


* If you're completely stuck, email our volunteers at help@laptop.org, including a detailed description of your problem. We apologize all emails are not answered right away!
* If you're completely stuck, email our volunteers at {{help@laptop.org}}, including a detailed description of your problem. We apologize all emails are not answered right away!


*If you want ''to provide help'' to others, contact holt@laptop.org to join our friendly team of [[OLPC:Support gang|Community Support Volunteers]], either online or in person in Cambridge, Massachusetts. Just send us a quick note detailing your talents, motivations and a phone number. Thanks!
*If you want ''to provide help'' to others, contact holt@laptop.org to join our friendly team of [[OLPC:Support gang|Community Support Volunteers]], either online or in person in Cambridge, Massachusetts. Just send us a quick note detailing your talents, motivations and a phone number. Thanks!
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==Reporting Bugs==
==Reporting Bugs==


If you have a problem using your XO, please send email to help@laptop.org.
If you have a problem using your XO, please send email to {{help@laptop.org}}.
We are also interested in your suggestions for enhancements to our system.
We are also interested in your suggestions for enhancements to our system.
Community input and collaboration is vital to the success of OLPC. Thank you for your participation.
Community input and collaboration is vital to the success of OLPC. Thank you for your participation.

Revision as of 04:39, 6 August 2013

  This page is monitored by the OLPC team.
  For the general public
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Welcome to the OLPC Wiki Support page. You can find the answer to many of your technical questions through the resources listed here. Many problems can be solved by updating to the latest stable release.




Manuals, Guides and FAQ